Secrets Aura Cozumel, Cozumel: See 5,346 traveller reviews, 6,910 photos, and cheap rates for Secrets Aura Cozumel, ranked #32 of 55 hotels in Cozumel and rated 4 of 5 at Tripadvisor. See more questions & answers about this hotel from the Tripadvisor community. They kept the drinks coming and would bring us lunch as well. Get the preferred package to use all the best facilities. more. The resort is close to coral reef so the beach is rocky but the snorkeling was amazing. Secrets definitely wanted to see there quests have a great experience. When we had Nicholas as our server, he was very prompt, courteous, polite and helpful. All of my family tested negative for the COVID-19 virus after our return to the states. We’re leaving today to spend several days at presidente inter-continental. Mostly divers there. In a perfect blend of luxury and excitement, Secrets Aura is the ultimate adults-only resort located on the island of Cozumel. Please enter a valid email address. Phenomenal views. Dive into the Caribbean at nearby world-renowned dive sites; explore the natural wonders of the second largest coral reef system in the world, the Mesoamerican Barrier Reef System. There are more places to choose from in the Cozumel area. There was no door to bedroom. Please see our partners for more details. We knew moving to a different room might be necessary. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. The most helpful contributions are detailed and help others make better decisions. My return this month found many improvements. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Wanted to stay a few more days at the price we booked. Your current currency is Canadian Dollar, Choose your language. As for the front desk, the concierge misrepresented what was on a snorkel tour we bought. The room needs a little bit of updating but it's very centrally located close to restaurants and the ocean. Book Secrets Aura Cozumel, Cozumel on Tripadvisor: See 5,392 traveler reviews, 6,965 candid photos, and great deals for Secrets Aura Cozumel, ranked #32 of 57 hotels in Cozumel … Didn’t really want to leave. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. It was a no brainer for me to select this location. Top room amenities include a minibar, air conditioning, and a flat screen TV. Bordeaux and Oceana. We asked where it was, the waiter went to find out. Contributions should be appropriate for a global audience. But the over all experience was good. Cleanliness. I was at this resort from 1/3/21 through 1/10/21 with my spouse and 2 adult children. Sitting just 12 miles off the coast of Mexico’s Yucatan Peninsula, Secrets Aura has … Contributions to Booking.com are a reflection of the dedication of our guests and properties, so we treat them with the utmost respect. I've been to the Secrets Cap Cana which is a very very high end hotel. Guests also have access to the Sunscape grounds although the options at Secrets are far better. A lot of the restaurants were closed each day limiting options. See 5,400 traveler reviews, 6,968 candid photos, and great deals for Secrets Aura Cozumel, ranked #33 of 57 hotels in Cozumel and rated 4 of 5 at Tripadvisor. 77600 Mexico. Phone: 1.866.GOSECRETS. Specialties: The only adults-only resort of its kind on picturesque Cozumel, Secrets Aura Cozumel combines all of the amenities of Unlimited-Luxury® with an unparalleled island vacation experience. info.seacz@secretsresorts.com. All we ask is that you follow a few simple guidelines. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Don't hesitate about taking a trip now, nice price offerings happening...you won't be sorry. Instead we’re gone at noon to a new resort. After their trip, guests tell us about their stay. will take AMAZING care of you! Honestly, he was the only one. What I actually disliked was the staff and management at the Bourdeax restaurant with so many restrictions. Staff were very good at keeping all the safety measures with regard to CoVid-19. Location of resort beach is wonderful and quiet. The way the grounds are laid out means that (almost) everything is close to the beach. Bar open , pool closed Or pool open bar closed. Yes, Secrets Aura Cozumel offers an airport shuttle for guests. Given the hurricanes that went through, the beach was kept clean in front of the resort and the water for the best part of the trip was incredible. Although the entertainment was fun, the best part was getting to learn more about Leo. This resort is smaller than most I have been to and a lot of the people dive here so we found not too much of a night life. Price is high but facilities started to look not clean enough or old. Their safety protocols are very good! Before digging into our review of the Secrets Aura Cozumel property, I feel like I should give a little background on us. We would recommend this resort. Bring water shoes the beach is rocky. The rest was absolutely perfect! You can enjoy a drink at one of the bars, which include a beach bar and a swim-up bar. Bei Tripadvisor auf Platz 33 von 54 Hotels in Cozumel mit 4/5 von Reisenden bewertet. Please don’t include personal, political, ethical, or religious commentary. This allows us to verify that our reviews come from real guests like you. Very friendly employees. The location is beautiful. Located on the South West side of the Island of Cozumel, this resort offers spectacular views and romantic luxuries. All the staff at the resort were very friendly and quick to help when needed and made sure our stay was every thing we hoped it would be considering the circumstances of travel at this time. Taxes and fees that are shown are estimates only. Leo & Heydey (entertainers) were great. They did a good job of keeping everything clean and sanitized. I don't know if the staff were new, untrained, overwhelmed (don't see that as we were told the property was under 50% capacity) but we had issues at meals and front desk staff. I can only imagine what the property is like at full staff. The lunch menu at Barefoot Grill was great! The Sky Bar was a nightly stop for sunsets and a drink. Bei Tripadvisor auf Platz 32 von 56 Hotels in Cozumel mit 4/5 von Reisenden bewertet. The property itself was very nice. Just an opening, so no privacy. Most staff are very kind, helpful, and accommodating. Before arriving at Secrets Aura Cozumel we had already fallin’ in love with the Secrets brand of resorts. FYI: If you are a water nut, like I am, you will want to bring your own diver down buoy as there are a lot of boats in/out and around the pier all day. Secrets Aura Cozumel is an adults-only, all-inclusive resort. There are many restaurants to chose from, however, due to the low occupancy they were intermittently open. It is certainly an older property and not quite as nice or luxurious as the other Secrets properties (Akumal, the Vine). They're also applicable regardless of the comment's tone. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams. That’s not the way you get people to stay. Food was good. Thanks! Indulge in specialty treatments at the Secrets Spa by Pevonia®, located right next door at Sunscape Sabor Cozumel, the most complete spa on the island, or simply spend time with the ones you love. We wound up eating at Bordeaux a couple of times where the service was beyond compare. 18 geprüfte Hotelbewertungen zu Secrets Aura Cozumel in San Miguel de Cozumel vergleichen und beim Testsieger HolidayCheck mit Tiefpreisgarantie Ihre San Miguel de Cozumel Reise buchen. The restaurants would not allow more than 4 people to sit together. After 10 more minutes we had to leave to catch our tour and left. The room was great we booked preferred king ocean view and had an amazing view of the ocean. Ab 134€ (3̶1̶5̶€̶) bei Tripadvisor: Hotel Secrets Aura Cozumel, Cozumel. Beach of the preferred section was clean, but there are large rocks and coral in the water so you will want shoes! The service at Bordeaux was absolutely fantastic. We had room 1412, it was a PC swim up room. He didn’t even get into what the price was. We met Leo on our first night while staying at Secrets Aura during the evening entertainment (great acoustic signer). It was refreshing and relaxing and it was a nice get away during such a crazy year. Front desk staff was very accomodating and moved us promptly to another room that was excellent. Die Preise wurden am 23.11.2020 bei einem Ankunftsdatum am 6.12.2020 errechnet. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. COVID friendly and many precautions taken by the resort. Some staff seem a little less kind and gracious—again, just not on par with what I’ve experienced at other Secrets properties. There were numerous starfish, fish, rays to see. It’s now renovated and has spacious suites that come with a minibar, sitting area, a king-size bed, a furnished terrace, and a flat-screen TV. We brought a tripod for our family pics. He made us feel at home and like we were family especially during hurricane delta. Additional sorting options might be available (by type of traveler, by score, etc...). from food boredom. EVERY day we went to the front desk to ask for change in either USD or MXN Pesos to give tips. Booking.com™. Secrets Aura Cozumel is the most expansive all-inclusive upscale property in Cozumel, and it has all of the trimmings for adult-only fun. Whether negative or positive, we'll post every comment in full, as quickly as possible, after it's moderated to comply with Booking.com guidelines. Reviews are most valuable when they are original and unbiased. Secrets Aura Cozumel is ranked #6 among luxury hotels in Cozumel by U.S. News & World Report. Find Joseph, he's the Sommelier there and he. Secrets Aura Cozumel, Cozumel: 5,404 Hotel Reviews, 6,983 traveller photos, and great deals for Secrets Aura Cozumel, ranked #32 of 57 hotels in Cozumel and rated 4 of 5 at Tripadvisor. We have that option because we live in PDC. We were standing 20 feet from reception. My husband and I both travel a lot, whether for work or pleasure. Not 5 minutes later, as we sat and watched, I see a front desk person (Carlos) get into the cash box, and pull out 50 & 100 peso notes. We were told their tour had the same thing but it didn't. Error: Public spaces have free WiFi. in Cozumel The staff and the room were much less than we expected. The restaurants are good, only 2 are open at night so they alternate which ones. You asked. Secrets Aura Cozumel – Light. The view from the room was amazing! Secret Aura it’s amazing resort all inclusive ...to stay... located on the beach...You can see from your apartment beautiful sunset ...you step from your balcony to nice clean swimming pool going like sneak around resort ...Very good professional staff working hard to make you happy...They loss during huracan piers and they need rebuilding ....its many people come there for diving /me too and … There was a lot of deferred maintenance needed. The hotel needs upgrades. All rooms have a contemporary feel, with the standard suites having beige walls and tile floors. Snorkling off the beach is good. Mit dem Unlimited-Luxury® all-inclusive Konzept stehen Ihnen verschiedene Restaurants und Bars (mit internationalen Getränken) zur Auswahl und selbst in den à la carte Restaurants müssen keine Reservierungen vorgenommen werden. Hotel Secrets Aura Cozumel, Cozumel: 5.359 Bewertungen, 6.927 authentische Reisefotos und günstige Angebote für Hotel Secrets Aura Cozumel. The entertainment was very good. Light up the night with live nightly entertainment and activities. Does Secrets Aura Cozumel have an airport shuttle? Beautiful beach, very nice spa and WONDERFUL staff ** SHOUT OUT TO JONATHAN (Joni) and EDDY! Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. We will definitely be back. Some spots outside have a smell, mostly like urine but I don’t think they have control over that. Carretera Costera Sur KM 12.9 Zona Hotelera Sur, 77600 Cozumel, Mexico. Copyright © 1996–2021 I was at this resort a couple years ago when AM Resorts took over ownership. We saw him the next day for pool volleyball. Most of the staff were less so and the room was musty (for a week). That said, they are quickly on top of maintenance. Mariana and Guadalupe were our massage therapists and they did a great job. Now £159 on Tripadvisor: Secrets Aura Cozumel, Cozumel. We got really fed up when we had to wait for our table (no big deal) then other couples who arrived after us, were sat before us. Very fond of the kind attention all the employees gave us. It was a Wyndham property that had excellent finishing. At Oceana, well, not so much. All content should be genuine and unique to the guest. Secrets Aura Cozumel All Inclusive Dive Packages. Claim your listing for free to respond to reviews, update your profile and much more. Just to order. 46K likes. Your current language is English (US). Secrets Aura Cozumel, Cozumel: See 5,384 traveller reviews, 6,957 candid photos, and great deals for Secrets Aura Cozumel, ranked #32 of 57 hotels in Cozumel and rated 4 of 5 at Tripadvisor. Our room was huge and little pool on our deck was a plus. There are many bars and swimming pool. Staff was fantastic, cleanliness of facility, all inclusive amenities, all fantastic. 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